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Mobile Plan Questions
  • How much data do I need?
    The average person uses about 2GB of data per month, but it varies a lot based on how you use your phone. If you like watching streaming video you should consider 5GB per month. Read More
  • Can I keep my phone number?
    Yes, you can always keep your phone number when moving to a new provider. No exceptions. You will get this option during the sign up process. Read More
  • Can I take my phone to a new provider?
    All Australian phone services use the same network setup, so phones bought in Australia will work with all providers. You need to check if your phone is network locked, though. The provider you bought it from can help unlock it, but there may be a fee.
  • What is Prepaid / Postpaid?
    Prepaid plans are paid for in advance with a credit recharge. Prepaid is a great way to keep track of your bill and know exactly what you're spending. With Postpaid plans you are billed at the end of the month This bill includes the service fee plus any excess usage charges.
  • Can I use my phone overseas?
    You need to check your handset's compatibility before travelling, as it depends on your destination. As a guide, phones bought in Australia will work in the US, UK, most of Europe and parts of Asia.
  • How much does it cost to call an international number?
    Call rates vary by country, so you need to check with your provider. Many plans now include calling minutes to specific country. You can find more info here.

iPhone Super Guide

Everything you need to know about the new iPhone


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iPhone 8 - compare plans & prices

iPhone 8 - compare plans & prices

Compare plans & prices for the new iPhone 8 & 8 Plus including any special promotions being offered

NEW Belong Mobile Plans + Welcome Data Gift

NEW Belong Mobile Plans + Welcome Data Gift

Sign up to a new Belong Mobile Phone plans & grab a Welcome Data Gift, available until 31/03/18

Make this Christmas a cracker with $100 Credit

Make this Christmas a cracker with $100 Credit

Virgin Mobile is celebrating the silly season with $100 Credit on selected phone plans to help you make this Christmas a real cracker. Offer ends 31/01/18

New Southern Phone 4G Plans

New Southern Phone 4G Plans

Check out these new Southern Phone 12-month SIM Only plans on 4G network, packed with great value!

Samsung Galaxy S8

Samsung Galaxy S8

Samsung's 2017 Flagship device has an infinity 5.8" Quad-HD+ display, a new artificial intelligence -Bixby, a face recognition system & a pro mode for camera


iPhone 8 64GB

iPhone 8 64GB

Apple's new flagship phone features a 4.7" Retina HD display, Touch ID, and 12MP camera


Samsung Galaxy Note8

Samsung Galaxy Note8

Samsung's flagship Note device with stunning 6.3" Infinity Display, 12MP Dual rear cameras and 6GB RAM


Samsung Galaxy S8+

Samsung Galaxy S8+

Samsung's 2017 Flagship device has an infinity 6.2" Quad-HD+ display, a new artificial intelligence -Bixby, a face recognition system & a pro mode for camera


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